What happens when your internet goes down at 6:30 PM on a Friday?
Your POS stops. Online orders fail. TVs go dark. Revenue stops. Backup internet with automatic failover makes sure that never happens.
Every minute of downtime during peak hours costs you money.
A single internet outage during dinner rush can cost a busy restaurant $500–$2,000+ in lost revenue, failed orders, and frustrated customers who won't come back.
Without Backup Internet
4 hours
Average time to restore service
That's your entire dinner rush
$1,200+
Average revenue lost per outage
Per hour during peak times
23%
Of customers won't return
After a bad experience
How Failover Works
Automatic Protection — No Manual Intervention
When your primary connection drops, backup kicks in automatically. Your front of house staff doesn't need to do anything. Customers never notice.
Fiber, cable, or dedicated — your main connection
Monitors both connections and routes traffic intelligently
Switches in seconds — no manual intervention needed
POS · Phones · TVs · Online Orders · Cameras · Guest WiFi
Failover in seconds
Not minutes. Not "call IT." The switch happens automatically before your staff even notices.
Auto-recovery
When primary comes back, traffic routes back automatically. No reboot. No restart. No downtime.
SLA-backed uptime
Most plans include a 100% uptime guarantee. If it goes down, you're covered.
4G/5G nationwide
Cellular backup works anywhere there's a cell signal — no second cable line required.
Protected Systems
What stays online when your internet goes down?
With backup internet and SD-WAN failover, every system that keeps your restaurant running stays live — automatically.
POS & Payment Processing
Credit card transactions, tab management, and check splitting continue without interruption. No handwritten receipts.
Online Ordering & Delivery
Uber Eats, DoorDash, Grubhub, and your own online ordering platform stay connected. No missed orders.
VoIP Phones & Reservations
Incoming calls for reservations, catering inquiries, and takeout orders keep ringing through.
Business TV & Streaming
DIRECTV, sports packages, and streaming stay on every screen. No dark TVs during the big game.
Security Cameras
Cloud-connected cameras keep recording and sending alerts. No gaps in your video surveillance.
Guest WiFi
Customers stay connected. No complaints about WiFi being down. Positive reviews stay positive.
Backup Solutions
Three ways to protect your restaurant
We match the right backup solution to your restaurant's size, budget, and risk tolerance.
4G/5G Cellular Backup
Best for single-location restaurants
A cellular modem sits alongside your router. If your primary connection drops, traffic automatically routes through 4G/5G. Simple, affordable, and effective.
- Automatic failover in seconds
- No second cable line needed
- Works anywhere with cell service
- Starting at ~$50/mo
SD-WAN with Failover
Best for busy or multi-location venues
SD-WAN intelligently manages multiple internet connections — routing traffic across primary, secondary, and cellular backup for maximum uptime and performance.
- Manages 2–3 connections simultaneously
- Intelligent traffic routing
- Prioritizes POS and phone traffic
- Centralized management dashboard
Dual-WAN (Two ISPs)
Best for high-volume bars & restaurants
Two separate internet connections from different providers, managed by a dual-WAN router. If one goes down, the other takes over. Maximum redundancy.
- Two independent connections
- Load balancing during normal operation
- Complete provider redundancy
- Highest reliability option
With backup vs. without
See what happens during a real outage — with and without backup internet protection.
Without Backup
- ✕Internet goes down at 6:30 PM Friday
- ✕POS stops — can't process credit cards
- ✕Online orders from DoorDash and Uber Eats fail
- ✕Phones go silent — reservations and catering calls lost
- ✕TVs go dark — customers watching the game leave
- ✕Staff calls IT, waits 30–60 min for a fix
- ✕You lose $500–$2,000+ in one outage
- ✕Customers post negative reviews
With Backup Internet
- Internet goes down at 6:30 PM Friday
- Failover kicks in automatically — under 10 seconds
- POS keeps processing payments, no interruption
- Online orders keep coming in from all platforms
- Phones stay live — every call gets answered
- TVs keep streaming the game — customers stay
- Staff never knows there was an outage
- Zero revenue lost. Zero customers affected.
Trusted Hardware Partners
Enterprise-grade hardware. Restaurant-ready pricing.
We deploy the same failover hardware used by banks, hospitals, and Fortune 500 companies — sized and priced for restaurants.
Cradlepoint
The industry leader in 4G/5G edge networking. Purpose-built for business continuity with cellular failover.
- NetCloud management
- 5G-ready routers
- Zero-touch deployment
Cisco Meraki
Cloud-managed networking with built-in cellular failover. Trusted by 500,000+ businesses worldwide.
- Cloud dashboard
- Auto-VPN
- Integrated security
Fortinet
SD-WAN with built-in security. Combines failover, firewall, and threat protection in one device.
- SD-WAN + Security
- AI threat detection
- Multi-WAN support
Common questions from restaurant owners
How fast does the backup kick in?
Most failover solutions switch in under 10 seconds. With SD-WAN, it can be nearly instant because traffic is already being monitored across both connections.
Will my POS keep working during failover?
Yes. Card transactions, tab management, and kitchen display systems all stay online. The failover is transparent — your POS doesn't know the difference.
Do I need a second cable line?
No. Cellular backup (4G/5G) uses a small modem that connects to cell towers. No second cable line, no second ISP appointment, no second bill from a cable company.
How much does it cost?
Cellular backup plans typically start around $50/mo. SD-WAN solutions start around $100–$200/mo depending on your setup. Both are a fraction of the cost of a single outage during peak hours.
Can I monitor it from my phone?
Yes. All of our solutions include cloud dashboards that let you see connection status, failover events, and bandwidth usage from your phone, tablet, or computer.
Do you handle the installation?
We handle everything — from assessing your current setup to installing the hardware and configuring failover. You don't need to touch anything.